We have the best experts to elevate your business to the next level,
try it and you
will see!
Live Chat
our Call Center can support the customers by using live chat and messaging .
24/7 Support
Reliable and scalable call center system that serves Customer needs 24/7
Multi languages
Multi-lingual workforce to serve your customers in the language they understand
Our Services
Inbound call
At MenaCalls we act as business partner to our clients, by keeping their goals our top priority. We believe that rendering ...
Outbound call
One of the services we offer at MenaCalls is outbound services. With a strong built technology, we can help you reach potential and ...
Chat & E-mail
As a first class BPO provider in Iraq, we provide our clients the best chat and emails service from answering inquires, technical support & ...
Rent facilities
Whether you are a start-Up or a big size company, we offer a facility rent service which include fully working stations, high speed internet and ...
Contact Management
Contact management can be a complex and challenging task, but with the right tools and process in place, it can be a very successful ...
Contact Center Solution
Our Omnichannel contact center solution helps businesses and organizations to deliver a connected digital experience. It is an ...
Training services
Our training services can help your staff learn new techniques and improve their customer service and sales skills, trainings we ...
Why MenaCalls?
We provide cutting-edge BPO contact center services to our clients across the region. Our core business includes communication management solutions (CMS), Business Process Outsourcing (BPO). MenaCalls is among the pioneers in the region with a:
Highly equipped contact center as we use latest technologies available in the market in both hardware and software.
Experts in Process Management, Workflows and Digital Workplace solutions
Our Multi-channel contact center can support regardless of the media being a phone, email, fax, instant messaging (chat), SMS, email and Voice- in
Multi-lingual workforce to serve your customers in the language they understand.
Well-trained employees to deliver top quality service.
Reliable and scalable call center system that serves Customer needs
We adopt the best quality assurance practices to exceed KPI's pre-set (FCR, C-Sat, AHT)
Reliable and scalable call center system that serves customer needs 24/7
How MenaCalls deals with Projects ?
We make sure your BPO outsourcing project is successful by adopting the following process :
Get in touch !
Contact us to enhance your customer experience now.